Returns & Refunds Policy
30-day newbea return policy
Items shipped from newbea.club, including newbea.club overseas warehouse, can be returned within 30 days of receipt of shipment in most cases. If you have received a a defective, damaged or incorrect item, please contact us to seek help (Email:support@newbea.club)
Return Instructions:
1. send an email to support@newbea.club
-Order confirmation or order number is required
-summary about the return reason
We will process your return request in 2 business days and provide a return address or offer a refund without requesting the item be returned
2. After you receive the approved email, please send the Item back in its original condition
3. If the order is valued at $25 or more, please ship your return with a signature shipping service and provide us the tracking number
4. You will receive an email as soon as we received your returned items.
Items shipped from newbea.club, including newbea.club overseas warehouse, can be returned within 30 days of receipt of shipment in most cases. If you have received a a defective, damaged or incorrect item, please contact us to seek help (Email:support@newbea.club)
Return Instructions:
1. send an email to support@newbea.club
-Order confirmation or order number is required
-summary about the return reason
We will process your return request in 2 business days and provide a return address or offer a refund without requesting the item be returned
2. After you receive the approved email, please send the Item back in its original condition
3. If the order is valued at $25 or more, please ship your return with a signature shipping service and provide us the tracking number
4. You will receive an email as soon as we received your returned items.